Ledger Start — Official Site to Set Up Your Ledger Device

What Is Ledger Start?

Ledger Start is the official introduction portal guiding users to initialize and use their Ledger hardware wallet with Ledger Live, the company’s companion software. Through this portal, you’ll install the official app, set up your new wallet, record your recovery phrase securely, and start managing crypto assets while maintaining full control of your private keys.

Unlike online wallets, a Ledger device isolates private keys inside a secure chip that never exposes them to your computer or the internet. This ensures your funds remain safe even if your computer is compromised. Ledger Start helps you complete every essential setup step safely and verifies that you’re using authentic software and hardware.

Before You Begin

• Your Ledger hardware wallet (Nano X, Nano S Plus, or newer model).
• A computer (Windows, macOS, or Linux) or smartphone with a stable internet connection.
• Official USB cable or Bluetooth connection (for Nano X mobile use).
• Pen and the recovery sheet included in your Ledger box — or a metal backup plate for extra durability.
• Quiet, private setup space to avoid distractions or prying eyes.

Step-by-Step Setup Guide

1. Unbox and inspect your Ledger device

Check that the box is sealed and free from tampering. Ledger devices come without pre-installed software or pre-written recovery phrases. If your box or device seems altered, contact Ledger Support immediately and do not use it.

2. Visit Ledger Start

Open your browser and go to ledger.com/start. Choose your specific device model to get the most accurate setup instructions.

3. Download and install Ledger Live

Ledger Live is the official companion app for managing your accounts and installing apps for various cryptocurrencies. Download it only from the official Ledger site. Verify the checksum or digital signature if provided to ensure authenticity.

4. Connect your device

Use the supplied USB cable or Bluetooth connection (Nano X only) to connect the device to your computer or phone. Open Ledger Live, and follow the on-screen setup wizard.

5. Initialize your Ledger

When prompted, select “Set up as new device.” The device will display simple instructions guiding you through creating a new PIN and generating your 24-word recovery phrase. If restoring a wallet, select “Restore from recovery phrase” instead.

6. Choose and confirm a PIN code

Your PIN protects your Ledger from unauthorized physical access. Choose a PIN of 4-8 digits that’s not easily guessable. You’ll enter it on the device using its buttons or touchscreen, depending on the model.

7. Record your 24-word recovery phrase

Your device will show 24 recovery words one by one. Carefully write them down on the provided recovery sheet in order. Do not take photos, screenshots, or store them digitally. The recovery phrase is your master key — anyone who has it can access your funds.

8. Verify your recovery phrase

After writing the words, your device will ask you to verify a selection of them. This ensures you copied the phrase correctly. Double-check spelling and order.

9. Install apps and add accounts

In Ledger Live, go to “My Ledger” and install the apps corresponding to the cryptocurrencies you plan to use. Once installed, create accounts within Ledger Live for Bitcoin, Ethereum, or any supported coin.

10. Receive and send your first transaction

Generate a receiving address within Ledger Live and verify that address on your Ledger device screen before sharing it. Send a small test transaction to confirm everything is working properly before moving large balances.

Security Best Practices

• Keep your recovery phrase offline. Never type it into a computer, phone, or website. Store it in at least two separate secure locations.
• Verify every address on your Ledger screen. Always confirm the address shown on the device matches what’s in Ledger Live before approving a transaction.
• Update firmware regularly. Ledger periodically releases firmware updates to improve security and performance. Perform updates only through Ledger Live.
• Beware of phishing. Ledger will never contact you via direct messages or ask for your recovery phrase. Double-check URLs and use bookmarks.
• Use a strong device PIN. Avoid common patterns like “1234.” A longer PIN increases security against unauthorized use.
• Secure backups physically. For long-term safety, consider storing one backup copy in a safe deposit box or using a fireproof metal plate designed for seed storage.

Troubleshooting Common Issues

Device not recognized

Try a different USB cable or port. Make sure Ledger Live is updated to the latest version. On macOS, you may need to grant permissions under “System Settings → Privacy & Security.”

Ledger Live not installing or launching

Re-download Ledger Live from the official website. Check antivirus settings and ensure you have administrative rights to install software. Restart your computer and try again.

Forgotten PIN code

If you forget your PIN, you can reset the device by entering incorrect PINs until it wipes itself. Then, restore your wallet using your 24-word recovery phrase. Never attempt to guess your PIN indefinitely — intentional lockouts are a safety feature.

Firmware update fails

Ensure a stable internet connection and sufficient battery charge (for Nano X). Disconnect and reconnect the device, then retry. If needed, use “Recovery mode” as described in the official support documentation.

Advanced Options and Features

• Passphrase feature: Add an optional passphrase to create a hidden wallet. Use it only if you fully understand its implications — forgetting it permanently locks access to that hidden wallet.
• Bluetooth (Nano X): Connect wirelessly to your phone through Ledger Live Mobile. Always pair through the app and confirm pairing numbers displayed on both devices.
• Bitcoin-only firmware: For those who manage only Bitcoin, a special firmware version reduces code surface for enhanced simplicity and focus.
• Portfolio tracking: Ledger Live displays real-time values and allows staking for certain coins. Always research staking terms before locking funds.

Official Resources & Support

• Official Ledger Start Portal — primary onboarding instructions.
• Download Ledger Live — official app for desktop and mobile.
• Ledger Support Center — troubleshooting, guides, and firmware notes.
• Ledger Blog — product updates and educational content.

Always verify that you’re on ledger.com and that the page uses HTTPS. Bookmark important links for quick and safe access.

Start Your Ledger Journey

Setting up your Ledger device takes only a few minutes and provides years of security for your crypto. Take the time to follow each step carefully — your recovery phrase and PIN are the only keys to your funds. Once complete, you can confidently store, send, and receive assets through Ledger Live knowing your private keys never leave your device.